Reference

petir33 Privacy Policy For Your Account

Clear account-data choices sit beside the wallet steps you use with DANA and QRIS, whether you open the lobby from a phone or desktop.

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petir33 petir33 Privacy Policy For Your Account
CONTACT PATHS

Get Privacy Help Near Account Access

A clear contact route helps when a privacy request and an account question arrive together. We ask you to use the support contact shown in your account area, include the phone number linked to your account, and describe the requested action. This lets us check identity before discussing records tied to DANA, OVO or another wallet.

Team online

Data request

Ask for a copy, correction or clarification through the support contact shown after account login. We may ask for the phone verification step before releasing account-linked records.

Wallet reference

If your request concerns DANA, OVO, GoPay or QRIS activity, include the transaction reference and date. We use those details to locate the correct payment record without requesting your wallet password.

Access concern

When a privacy request follows a failed login, tell us the device path and account phone number. We separate access recovery from data disclosure so each request receives the right check.

HOW WE HANDLE DATA

Keep Your Privacy Policy Practical

Privacy controls should be understandable at the moment you create an account, sign in or check a wallet status.

Account details

We use your submitted contact details and phone verification status to create, secure and maintain account access. We do not ask for a DANA, OVO or GoPay wallet password.

Payment records

A QRIS, bank transfer or virtual account reference helps us match payment status to the correct account. We keep the reference, amount status and time needed for support and checks.

Cookies

Our browser cookies can preserve a login session, security preference or language choice. You can clear stored cookies through your browser settings, though a new login may then be required.

Device security

We record selected device and sign-in signals to identify unusual account activity. If a phone or browser changes, an additional phone verification step may be requested before access continues.

Retention periods

We retain account, payment and support records for the period needed for security, dispute handling, service administration or legal duties. The period varies by record type and applicable law.

Change requests

To request correction, access or removal where available, contact us through the account support path. State the request clearly and use your linked phone number so we can verify identity.

Find Answers About Privacy Policy

These questions cover the points you may check before opening an account with petir33. Each answer stays focused on the Privacy Policy, from wallet references and cookies to access requests, identity checks and the local-law wording that applies in Indonesia.

The Privacy Policy covers account details, phone verification, sign-in and device signals, cookies, support messages, and payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account use.

No. Our Privacy Policy concerns transaction references and payment status needed for account matching. We do not ask for your DANA, OVO or GoPay wallet password during a support or account check.

Use the support contact shown in your account area and ask for an account-data copy. Include your linked phone number; we complete a phone verification check before discussing records.

Yes. The Privacy Policy allows you to request a correction through the account support path. Tell us which detail is wrong and provide the linked phone number for an identity check.

Cookies can keep a browser session, security preference or language choice. You can remove them in browser settings, but clearing cookies may sign you out and require another account login.

We retain payment references and related account records only as long as needed for service administration, security, disputes or legal duties. The period varies by record and depends on local law.

You can contact us about a privacy request through the listed support path, while account eligibility and access depends on local law. We may verify identity before sharing or changing records.

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